Buildings insurance is one of the main and highest value items in the service charge but
also one of the most important item.

The buildings insurance is required under the terms of the lease but this is not the only
or main reason to have it. The insurance is there to protect the building against any
damage as well as protect the service charge from covering the costs of repair such
consequences as water or storm damage.

In this article I will explain the main aspects of the buildings insurance to be aware of.

Buildings Insurance Valuation

To ensure the building is insured correctly the re-build valuation of the building needs
to be undertaken on a 3-5 year basis.

This is to ensure the building is covered to correct monetary value. If it is not then it
will be undervalued which could cause issues when it comes to insurance claims.

Whilst it may not affect simple water claims it will affect larger claims from floods,
storm damage or subsidence and heave.

The insurance valuation needs to be undertaken by a qualified surveyor and an official
report is submitted to both the client and the insurance company and is reflected in the

Insured Risk

One of the most important items on the schedule of insurance is checking to see what
risks you are insured for.

Whilst most insurance companies and Managing Agents will ensure the cover is
correct there is no harm in checking the schedule to ensure the building is covered for
the right risks such as the following;

 Water damage
 Subsidence
 Flood damage
 Legal costs
 Heave
 Engineering (Lifts & Mechanical Equipment)

These are the main risks however the building might also have specialist equipment
such as solar panels which needs to be confirmed with the insurance company that is
listed and insured.

Fixtures & Fittings

The buildings insurance is undertaken on behalf of the landlord and as such all the
landlord’s fixtures and fittings are covered under the insurance.

The question is what is understood to be fixtures and fittings? When you first buy an
apartment, whatever is fixed into the apartment would be the landlords fixtures and

The easiest way of understanding this would be to hypothetically turn your upside
down and whatever does not come out would be covered under the insurance.

However, there are areas of contention on this, the main one being carpets or wooden
floors. A lot of insurance companies will not pay out for damage to the carpets or
wooden floors claiming they are not a landlord’s fixture or fitting.

This can be disputed on the basis that if you bought the lease from the landlord and
they are same wooden floors or carpets then they are the landlords and therefore are

However, there is an exception to this. If you bought the apartment from another
person and they have changed the original flooring and not informed or requested
permission from the landlord then the insurance company has the right to refuse the
claim as it is not the original landlords fitting.

So it is imperative that if you make any changes to the landlords fixtures and fittings
you have permission to do so from the landlord which will ensure they accept the new
change and it will become the new landlords fixture and fitting.

Claims Management

The management of the claims by the Managing Agents is one of the most important
parts of their services and functions. Ensuring efficient claims management is there to
ensure the works are not over priced and the works are done to the correct standard.

This includes claims for works done in the apartments and these can be the most
important claims which need to be managed as the contractors can be chosen by the
leaseholders which could mean they choose contractors they know which could lead to
inflated prices if left unchecked.

The quotes which are submitted are checked and reviewed by loss adjusters who work
for the insurance brokers. Whilst the loss adjusters work for the insurance brokers
they can still be answerable to the leaseholders and as such they can be requested to
scrutinise quotes in more depth.

4If the quotes are not scrutinised and are just signed off then this will increase the
claims vs premium variance. It is this varience which increases or decreases the

If the amount paid out is more than the premium, then it does not become financially
viable for the insurance company to insure the building and as such one of two things
will happen.

1) The insurance premium will increase.
2) The excess will increase to above the average claim amount thus forcing a
decrease in the amount of claims to be submitted and decreasing the premium
vs claims variance.

By controlling this variance, the leaseholders will have greater influence over reducing
the premium and bringing down the overall service charge.

Whilst the above is not an exhausted list all the area of insurance which needs to be
noted, they are the areas which help understand and control the area of buildings

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